Tag: customer service
How to stay ‘on-strategy’ – 5 tips for success. Brand Consultant, Brand Consultancy, Customer Experience, Customer Loyalty, Surrey, London

5 steps to attract, create and retain super-high value customers

We all know that customers who recommend your brand to others are valuable to your business. If these customers strongly recommend your brand to others, then it has done something for them that they love. So, I call these customers Brand Fans. Typically, they are the least sensitive to the prices your brand charges and […]

Continue Reading
Brand Consultant, Brand Consultancy, Customer Experience, Customer Loyalty, Surrey, London

A puppy shows that Sainsbury’s new strategy is working well

A valuable lesson for any business Sarah Warby – Board Marketing Director at Sainsbury’s – is on a mission to ‘stop making shopping hard work’. Examples of this new focus are becoming evident – simplifying pricing and promotions and making the website easier to navigate for a better online shopping experience, are just a couple. […]

Continue Reading
Little Chef logo customer experience

Little Chef – A surprising customer experience!

Whilst travelling last week, I needed to download and view some attachments on a laptop. I pulled into a service area on the hunt for a wifi zone and ended up in a Little Chef. It’s years since my last visit – a breakfast stop whilst on my way to a sporting event early one Sunday […]

Continue Reading

Call us on 01306 400 077,  email: hello@brand-success.co.uk  or SKYPE Brand.Success

Sign up here to receive complimentary tips and focus points
to help you take your brand and business to the next level

© Copyright 2021 Brand Success Limited.

Brand Success Limited is registered in England and Wales no.7689667
Old Printers Yard, 156 South Street, Dorking, Surrey, RH4 2HF

Tap here to receive
free e-book

Choose Demo:

Choose Layout:

Choose Version

Light Dark Arabic

Background Pattern

https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/congruent_outline.png https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/footer_lodyas.png https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/logo_x_pattern.png https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/restaurant_icons.png https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/skulls.png https://www.brand-success.co.uk/wp-content/themes/rockox/demo/images/swirl_pattern.png

These Color Skins are included inside the theme, and also you can easily create your own one! There are unlimited possibilities!