A little about us

At Brand Success, we work with you and your teams to profitably grow your business, whatever its size, type and location. We start by understanding the types of growth opportunities and challenges your business faces. Then the most appropriate Brand Success team is selected to best meet your needs.  Founder and Managing Director, Chris Burton will lead that team.

Contact Chris to discuss your brand today

image

Chris Burton

Founder & Managing Director

Chris has over 20 years’ experience in helping businesses to grow through intelligent brand & marketing strategy, brand positioning, brand development, brand creation and revitalisation. A highly accomplished marketer, Chris has grown a number of well known international brands as well as little-known regional and national brands. Integral to this is an innate ability to inspire people and drive commercial performance.

Read More

image

Sarah Orchard

Associate Consultant

Sarah is a specialist in brand-led and strategic marketing. Having spent 16 years managing some of the world’s leading global travel brands, in 2007 she set up her own marketing consultancy, and now applies her vast experience and big company disciplines to small to medium sized businesses.

Read More

image

Richard Harbutt

Associate Technical Consultant

Richard has over 30 years in the Structural Packaging Industry, both client-side and agency-side, has great innovative and creative technical flair and a wide ranging understanding of marketing and consumer requirements. Richard specialises in strategic packaging development, sustainability reviews, and in project management.

Read More

image

Steve Oakes

Associate Creative Director

Steve has over 20 years experience in the design and advertising world, providing creative solutions for the likes of energyTEAM, Interserve, Marks & Spencer, Rentokil Initial, Start-Rite, Thorntons Chocolates and Yahoo. Prior to setting up Turquoise Creative, Steve held positions at Adare International and TDG Integrated both as Creative Director.

Read More

Chris Burton

Chris Burton. Brand Consultant, Brand Consultancy, Customer Experience, Customer Loyalty, Surrey, London

Founder & Managing Director

Chris has over 20 years’ experience in helping businesses to grow through intelligent brand & marketing strategy and planning, brand positioning, brand development, brand creation and revitalisation. An accomplished, director-level marketer, Chris has grown brands through driving the strategy through to powerful implementation of marketing plans and innovation. Integral to this is an innate ability to inspire people and drive commercial performance.

Working with businesses as diverse as start-ups and large international corporates, Chris has experience across a wide range of markets, from Fast Moving Consumer Goods to retail to professional services and leisure attractions.

Complementary to Chris’ expertise in brand and marketing strategy and planning is his commercial orientation gained from running brands for 20 years and his 15 years of coaching, training and workshop facilitation. It means he can deliver on every level, whether it’s as Marketing Director delivering the growth agenda on a Board of Directors or coaching that Board to live the strategy and vision for the business. Chris is highly accomplished at creating and sharing a new company vision and proposition with staff to give them greater understanding and connection to it, so that they consistently create and retain customers that strongly recommend.

“Chris is an energetic, bright and talented brand marketer. His knowledge of his subject is expansive, he lives and breathes it…he works hard and tirelessly to deliver his vision. He relishes taking others on the journey and ‘bringing it alive’ for all to see, touch and smell! He has all the attributes needed to enhance businesses that need a clear brand vision created and executed.”    Sarah Boyle – Product Development Director Mothercare & Early Learning Centre

“I could not recommend Chris more, a consummate professional with an amazing ability to inspire all to take ownership and accountability to achieve results and deliver accelerated business growth. Chris took me and my senior team through an enlightening process to unlock the potential in the business. The outcome was a clear and compelling vision and strategy for both brand and marketing. The work culminated in a 2-day conference for all employees bringing the brand to life throughout the business.” Mark Williams – Managing Director – Bartercard UK.

“Chris’ intensive and thought provoking sessions have been invaluable as we shape our business, plan our development and put in place a deliverable growth strategy for the next three years.

I have been continually impressed with the way that Chris has managed to steer mine and my colleagues thought processes and enable us to draw out the salient actions points and next steps to allow our business to unlock its true potential.

Without his objective coaching style, his infectiously enthusiastic and positive attitude, his obvious depth of knowledge and experience that he brilliantly imparts without lecturing, we would not have the ingrained confidence to leap forward that we do now.”Richard Longhurst – Managing Director – Brand Packaging Solutions

“Chris has been instrumental in helping me to appreciate the value of brands and how it can really drive more profitable sales through the business. Chris facilitated some excellent team sessions to define our business and brand strategy and then through action planning has driven us to realise the important tasks we need to undertake to ensure all clients feel truly valued.” Jonathan Winchester – Managing Director – Shopper Anonymous

“Chris is one of THE most focused, conscientious, smart, professional, high integrity people I have ever had the pleasure of working with, and he damn well knows his stuff too! We couldn’t have achieved everything we have with our brand without Chris.” Sarah Fenwick – Managing Director – EnergistUK.  

“Chris brings enthusiasm, integrity, huge lashings of sincerity and is a force to be reckoned with in the brand world. The difference he has made at Energist UK is fantastic.” Ri Ferrier – Business Consultant

Sarah Orchard

Sarah Orchard. Brand Consultant, Brand Consultancy, Customer Experience, Customer Loyalty, Surrey, London

Associate Consultant

Sarah is a specialist in brand-led and strategic marketing. Having spent 16 years managing some of the world’s leading global travel brands, in 2007 she set up her own marketing consultancy, and now applies her vast experience and big company disciplines to small to medium sized businesses.

Sarah has extensive knowledge of both business to consumer and business to business marketing and is an expert in online marketing. Her focus at all times – whether she’s working with complex global PLCs or advising smaller enterprises – is to deliver profitable growth through clearly defined and measured marketing activities across all appropriate customer channels.

“Sarah has an exceptional work ethic and consistently led our marketing approach with new and forward-thinking strategies. Never limiting herself to the status quo, Sarah constantly sought to push the limits of traditional marketing approaches within Avis Europe.” Chris Parker, Avis Europe

“What I like most about Sarah is her complete understanding of all forms of on- and offline marketing. In my experience it is rare that a marketing consultant can have such expertise in so many fields, but Sarah pulls it off, making her a great asset to any business.” Dean Corney, Pull Digital

“Sarah’s broad skill set allows her to work across the full marketing discipline on ad-hoc projects or as part of an ongoing marketing function. Her strengths in strategic marketing, brand building, full-mix marketing communications and customer relationship management make Sarah a valuable marketing asset. Alongside rich and robust professional skills, Sarah brings important and often hard-to-find personal capabilities, including a strong work ethic, keen networking and team building skills and the ability to take and defend a strategic viewpoint.” Elaine Parr, Director – Ernst & Young

Richard Harbutt

Associate Technical Consultant

Richard is a specialist in structural packaging. With over 30 years’ experience, his innovative and creative technical flair and wide ranging understanding of marketing and consumer requirements has benefited many leading brands, including Anadin, Cif, Douwe Egberts, Durex, Johnny Walker, PG Tips and Philips, amongst many others.

In 2006 Richard set up Design Fruition and has been responsible for the innovation, development and implementation of many major structural packaging projects, from air-fresheners to beer widgets. His extensive knowledge of all packaging materials including glass, plastics and flexibles, food manufacturing processes and products across a wide range of categories, markets and distribution channels has proved invaluable when providing consultancy services to clients; he regularly carries out strategic sustainability reviews and cost reduction programmes for a variety of FMCG companies.

Steve Oakes

Steve Oakes. Brand Consultant, Brand Consultancy, Customer Experience, Customer Loyalty, Surrey, London

Associate Creative Director

Steve has over 20 years experience in the design and advertising world, providing creative solutions for the likes of energyTEAM, Interserve, Marks & Spencer, Rentokil Initial, Start-Rite, Thorntons Chocolates and Yahoo. Prior to setting up Turquoise Creative, Steve held positions at Adare International and TDG Integrated both as Creative Director.
Steve creates strong and engaging brands identities, with a fresh approach to brand styling while maintaining profitability and delivering high quality creative design.
Steve has a huge passion for creativity and is a family man who loves sport, photography, travelling and spending time outdoors…. and of course, all things turquoise.

“Steve is a great listener, really understands what needs to be achieved within brand and commercial contexts and then genuinely delivers great design ideas and solutions that bring brands alive. Work to be proud of.
It’s a pleasure to work with Steve – energising, thought-provoking and fun.”
– Chris Burton – Managing Director – Brand Success.

“Steve didn’t just hear our story… he listened to every detail, he felt our emotion, he witnessed our hope… he created a logo and brand which is simply amazing. His exceptional creativity and professionalism makes him one of the very best the industry has to offer. Highly recommended” – The Jayden-Cruz Autism Preschool.

“Steve is invaluable to our business. His creativity and expertise has helped us move forward in our competitive natural products industry. Steve has shown a commitment and focus which we never found from our previous design company. We regard Steve as a partner, not a resource or means to an end! He makes our life easy. A genuine pleasure to work with. Highly recommended to you!!” Nigel Grosse – Solo Nutrition